Bioflow Guarantees

Bioflow 90 day money back guarantee

• All Ecoflow (Bioflow) products have a 90 day money back guarantee if not entirely satisfied with their performance. Proof of purchase is required to receive money back. This means if the product after 90 days from receiving it, does not work for you it can be returned for a refund without any questions asked. Shipping is not refunded.

• Refunds under the guarantee are subject to a 15% handling fee unless faulty for all Ecoflow products returned within the 90 day period.

• All Ecoflow products are refunded under the 90 day money back guarantee minus shipping charge of the goods to you.

• Proof of purchase is required to receive money back under the guarantee.

• Original receipt is required we cannot accept copies.

• Please send by recorded or registered post to ensure safe delivery. We cannot be held responsible for any delays or non delivery by Royal Mail or any other delivery service

• All consumable products are non refundable or exchangeable eg Tian Tian and Nutriflow.

• We may extend the guarantee for the H2flow if it hasn't worked fully by the 90 day period to 6 months, please contact us before returning it.

Bioflow Magnetic Properties Guarantee

• The properties and thus effects of the Bioflow magnetic module is guaranteed for life.

• The magnetic properties will not lessen with time.

• If for any reason you feel the magnet no longer works it can be sent for testing and it will be replaced after being tested as faulty.

Bioflow 12 Month Guarantee

• If for any reason the Bioflow product you purchase becomes faulty it can be returned for a  replacement

• Proof of purchase is required to receive money back under the 12 month guarantee.

• All workmanship is covered.

• Please send by recorded or registered post to ensure safe delivery. We cannot be held responsible for any delays or non delivery by Royal Mail or any other delivery service

7 Day Refund Cooling Off Period

• If you have made a purchase from this website and change your mind please return it for a refund.

• This must be received by us within 7 days after you have received it.

• Please send by recorded or registered post to ensure safe delivery.

• The shipping unfortunately is non refundable.

Cancellation

• If you would like to cancel an order placed with us please let us know as soon as possible for a full refund. if the item has already been despatched we will charge you the shipping and refund the item when we receive it back. If it is cancelled on the same day there is no charge, but after this time there is a 4% charge (merchant processing fee).

 

Bioflow Customer Loyalty

 Customer Loyalty Scheme

• If at any time you would like to exchange or upgrade your Bioflow for a brand new product within the same Bioflow range i.e. upgrade to a different bracelet, then you will be credited 50% of the price you paid for your old Bioflow towards the cost of the new one. However the price of the new one would be the RRP and not any offer price.

• To proceed you will need to send the old Bioflow to us, in any condition it is in and send us the difference by cheque or PO to Amazing Health Ltd or send in credit card details. If you paid £50 for the original one then you will get £25 off (50%) so if you would like to change to a £70 one then you would need to send us £70 - £25 = £45 + £2.95 shipping for UK and £7.00 for overseas.

• You can use the customer loyalty with us no matter where it was bought from.

• Please send by recorded (up to £30) or registered (up to £250) post to ensure safe delivery. We cannot be held responsible for any delays or non delivery by Royal Mail or any other delivery service

 

 

 

 

 

 

 

 

 

Magnetic Bracelet.biz   PO Box 53207  London N3 1NQ   Tel: 0845 838 6263  Part of Amazing Health Group